CASE-NOTES
• Sanjay Nagpal is a newcomer from a presumed administration foundation, enrolled as a business learner in a business office of a vast PC equipment firm situated in Chennai.
• Raghvan is the zone deals supervisor in charge of directing the work of offers officer, field administrators and learner sales representatives numbering more than 50 of three regions in particular Chennai, Bangalore, and Trivandrum.
• The deals development of the items in his general vicinity was profoundly acceptable attributable to the formative activities taken by individual State Governments in spreading PC training.
• Raghvan had gathered a few deals reports, inventories and leaflets enumerating the sorts of office hardware sold by the organization for Sanjay’s reference.
• After short talk with Sanjay, Raghvan helped him to his doled out work area and gave him the material gathered.
• Thereafter Raghvan pardoned himself and did not return.
• Meanwhile, Sanjay looked over the material given to him till 5:00pm preceding leaving office.
QUESTIONS:
Q1. What do you think about Raghavan’s preparation program?
Q2. What sort of offer preparing system would you propose?
Q3. What strategy for preparing would have been best in light of the current situation? Would you consider OJT, reenactment or experiential
