0 Comments

External Factor Analysis Summary
Guidelines

Here are some guidelines for completing an
EFAS (and IFAS):

External Factors (Column 1):

  • Select five strategic opportunities and five strategic threats
    that are facing your company of choice.
  • List each of these factors as either opportunities or threats.
  • Give a short description of each factor.

Weight (Column 2):

  • The total weight for all of the factors should be 1.00.
  • Decide how strategic each of the ten factors is in comparison
    to each other. As an example, a
    factor that might have a high strategic significance to the firm may have
    a weight ranging from .15 to .20. On
    the other hand, a factor that may have little in the way of strategic
    significance, when compared to the other nine factors, might have a weight
    of .05.

Rating (Column 3):

  • In this column you are to rate how effective the firm has been
    in meeting the opportunities and threats, with 5.0 being the top score for any factor. As an example, if you feel a firm is
    doing a super job of moving into Asia then
    give a rating of 5.0.

Weighted Score (Column 4):

  • Now multiple the scores you have in Columns 2 and 3 for each
    factor.
  • This will produce a weighted score for each factor.

Comments (Column 5):

  • Give a short description that reflects why you gave the rating
    (Column 3) you did to each factor.

Total Scores:

  • At the bottom of the matrix you are to record the totals of
    each Column- Weight (Column 2), Rating (Column 3), and Weighted Score
    (Column 4).
  • The Total Weighted Score
    should indicate how effective your firm has been in handling its
    opportunities and threats.

EXTERNAL FACTOR
ANALYSIS SUMMARY (EFAS) – Microsoft Corporation

FACTORS

WEIGHT

RATING

WGTD

SCORE

COMMENTS

OPPORTUNITIES

O1

Tablets
and Smartphones

.15

3

.45

Tablets and Smartphones have provided
a brand new market avenue for Microsoft. Microsoft is competing in this new
sector via their Surface and Windows 8 phone, but they have not quite met
market expectation with this.

O2

Gaming
–Xbox and Kinect

.15

5

.75

Until 2010 Microsoft has been
struggling in the gaming sector behind Sony (PlayStation) and Nintendo (Wii).
But the launch of Kinect in late 2010 turned the corner in Microsoft’s favor
and Microsoft has excelled in Gaming sector ever since launch of Kinect.

O3

Online
Service offerings via cloud

.10

4

.40

The cloud computing has brought a new
era of service offering across the software industry that enable small and
medium companies to make use of advance software technologies without large
investment. Microsoft has a dedicated online services division to compete in
this sector and has been performing relatively well.

O4

Emerging
Markets

.05

4

.20

The technology sector in north America
and Europe has matured, but there is enormous business to be tapped in
emerging economies such as India and China as well as South America.
Microsoft has done relatively well in getting their foothold in those
markets.

O5

Global
Talent pool

.05

4

.20

Attracting and retaining a very
advance technical workforce is the key for success for any technology
company. Microsoft has done relatively well to attract technical workforce
from across the globe and created an environment to nurture and foster that
talent to new heights.

THREATS

T1

Competition

.15

3

.45

Competition is the biggest threat for
a technology company. In 80s and 90s Microsoft had performed very well
compared to its competitors, but in the new millennium Microsoft had to face
fierce competition in every sector from companies such as Apple, Google and
so on.

T2

Piracy

.05

3

.15

Piracy has been a threat to Microsoft
and othersoftware companies ever since beginning of the software industry.
Piracy does make significant dent in Microsoft revenue. Companies like
Microsoft have to keep developing new safeguard to prevent piracy as best as
they can.

T3

Legal
challenges

.10

3

.30

Government regulation and legal
challenges cause significant loss of revenue for Microsoft. Most recently
Microsoft was fined €561 million ($732 million) buy European Union for
failing to respect an antitrust settlement with regulators.

T4

Cyber
security

.10

4

.40

Over last decade cyber security has
become one of the key challenges for any large corporation and more so for technology
companies like Microsoft. Microsoft has done relatively well not only to
protect itself from cyber threats but has partnered with its customers
including government organization to fight against cyber threats.

T5

Dynamic
and volatilenature of the information and technology sector

.10

3

.30

The biggest challenge for a technology
company is the ever changing nature of the business. Microsoft was originally
focused on Windows operating system and Microsoft office softwarebut over
last few years has to change its business model to compete in services (cloud
computing) and devices (Tablets, Smartphones). Microsoft has done well to
adapt to new business model but often seem to lag behind its competitors such
as Apple.

TOTAL
SCORES

1.00

3.60

EXTERNAL FACTOR
ANALYSIS SUMMARY (EFAS)

FACTORS

WEIGHT

RATING

WGTD

SCORE

COMMENTS

OPPORTUNITIES

O1

O2

O3

O4

O5

THREATS

T1

T2

T3

T4

T5

TOTAL
SCORES

Order Solution Now

Categories: