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1- Do you think one (or more) of Mintzberg’s roles is more important than the others? Why or why not?

2- Managers who have unchecked power, authority, and autonomy are more likely to engage in unethical and illegal behaviors. How can companies check the power of managers without resorting to micromanaging?

3- What forces determine how a company conducts its business?

4- Is workplace deviance a fact of life for companies, or can it be mitigated? Explain.

5- What do you personally think is the biggest obstacle to making good decisions?

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