Graded Homework

LeoTech is a growing software company that
has taken off in the past few years. They started only 5 years ago in a
garage in Central Florida and are now up to 65 full-time employees,
revenues of $500 million, and an anticipated IPO in the next year.
They’re growing by leaps and bounds!

The problem: they’re growing out of control.
The owner, president and CEO, Fritz DeLeon has hired family, friends,
and friends of friends whom he trusted, and never really had time to
spend on formal job analysis or job descriptions. Now that the company
is getting bigger, people are getting confused about who has which
responsibilities. He is also starting to hire more people he doesn’t
know very well, and it can be tough to ensure they understand exactly
what is expected of them when they are hired (other than a few sentences
he jots down on an employment agreement).

Fritz has contracted with you to do some job analysis and create some job descriptions for LeoTech. Your task is to chooseTWO from his priority list of job titles,describe your plan to conduct job analysisfor each job title, andprovide a job description for each
job title. You will find it useful to discuss what type of job analysis
you would conduct, what resources (including SMEs) you would include,
and what methods you would use to collect information. It may also be
useful to compare/contrast your plans for job analysis since you must
choose TWO different job titles.

Job Titles @ LeoTech for Job Analysis Project

(numbers in parentheses indicate how many are currently employed at LeoTech):

Customer Support Specialist (10) Customer Support Manager (1)

Program Developer (25) Sales Account Manager (1)

Senior Program Developer (4) Software Quality Analyst (6)

Sales Account Specialist (8)

Expect to take approximately 4-6 pages
(double-spaced, 12-point font) to complete this assignment, including
your description of the job analysis plans and the job descriptions.
Please note that your job descriptionsdo not need to be double spaced and should follow an outline or bullet format similar to the example on p. 140 of your textbook.

Your work will be graded on content, critical thinking, clarity, creativity, and correctness (see the HRA Written Assignment Grading Rubric for more information).

Submit this assignment to the appropriate Assignment basketno later than Sunday 11:59 PM EST/EDT. (This Assignment basket may be linked to Turnitin.)