Module 4 discussion
Facilitating Change
According to Heraclitus, a Greek philosopher who was born in
535 B.C., “Change is the only constant.”
John Kotter (1995) stated that there are eight steps to successfully
leading change. They are:
Create a sense of urgency
Create the guiding coalition
Develop a vision and strategy
Communicate the change vision
Empower employees for broad-based action
Create a series of short-term wins
Consolidate gains and produce more change
Anchor the changes in the corporate culture
Your assignment (Mr.
Phelps), should you choose to accept it, is to watch the following three
YouTube videos:
YouTube:
http://www.youtube.com/watch?v=2ol9zYw4Chg&feature=related
YouTube: https://www.youtube.com/watch?v=w3IbKbDhfKw
YouTube: http://www.youtube.com/watch?v=iuGjYfJ0HSY&feature=related
After watching the videos, discuss what you feel is the most
effective way for a leader to implement organizational change. Go into detail in each of the phases of the
change as to the appropriate leadership style to ensure success.
Compare it to a change effort that you have seen fail. What could the leader have done to ensure the
change was successful?
This [course] will not self-destruct in 5 seconds, so you
should remember the guidance from Module 1 with respect to depth and breadth of
your responses, and relating them back to literature and research (see
background page).
Kotter, J. (1995).
Leading Change. Boston, MA,
Harvard Business School Press.
