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Bethany is conducting a study to understand how noise affects the speed with which the students complete puzzle. She has half of the students work on a puzzle in a quiet room and half of the students work on a puzzle in a room with constant noise. Bethany than compares how quickly students in each group complete the puzzle. Bethany realizes that students may not perform “normally” if they know she is watching them so she makes sure she does not stay in the room with them during the task. In this example, Bethany is trying to ensure the ____________ __________ does not affect her results.

Scientific Management

Time Motion

Hawthorne Effect

Organizational Behavior

AirplanesRUs, Inc. is thinking of opening a plant in another country.AirplanesRUs, Inc. has a very hierarchical culture. In the corporation, the boss is in charge and the employees have to address him or her in a certain way. Employees cannot behave with their boss the way they behave with their peers because they have to show the boss much more respect and deference. Based on this description, where would you would adviseAirplanesRUs, Inc. to build a new plant?

Mexico

United States

Costa Rica

Sweden

Everyone working for GE knows the name Doug Dietz. Dietz is an employee that, realizing MRI machines scared children, designed the machines to be kid friendly. This is an example of which of the following?

An aspect of the sociocultural environment

An aspect of the task environment

An aspect of the visible corporate culture

An aspect of invisible corporate culture

__________________ is key to ensuring that a manager creates a culture that will adapt quickly to changes in the task and general environments.

Communication

Global mindset

Cultural intelligence

A sense of humor

In a university class, Jackie learned that performance-based pay increases individual performance. However, in the medical profession, Jackie has observed that performance-based pay reduces teamwork, which leads to poorer performance. She therefore believes that performance-based pay generally works, but may work differently depending on the context (e.g., whether or not the individual must work in teams or is an individual contributor). This is an example of which of the following?

The learning view

Synergy view

The systems view

The contingency view

As you know, when employees go against their own sense of right and wrong, they may quit their job with the organization, engage in counterproductive work behaviors, or become a whistleblower and tell the media what the organization is doing that may be unethical. Which of the following would most help reduce the likelihood that employees will become whistleblowers and broadcast their concerns outside the organization.

Sustainability Plan

Cultural Intelligence

Ethical Structures

Code of Ethics

Market size, infrastructure, corruption, and financial markets all fall under economic development.

True

False

Ray-O-Sunshine manufactures and sells sunglasses. Their sales are good and they are doing well, so by all accounts they have achieved their goals. However, Ray-O-Sunshine does not reuse the plastic that is discarded in the final step of the glasses-making process. They also waste a lot of time assembling the glasses because they do not have the proper tools. Ray-O-hope, on the other hand, recycles discarded plastic and uses it later to make new products. They also assemble the glasses quickly but carefully because they have the correct tools to do so. In this example, Ray-O-Sunshine‘s performance would best be described as _______________, while Ray-O-Hope‘s performance would best be described as ________________.

Theory X; Theory Y

High synergy; low synergy

Focus; Cost Leadership

Effective; efficient

Gary is not the best technician in the department, but he has an excellent understanding of how his work unit functions within the larger context of the organization. He can see how all the parts work and is great at setting plans to make sure his people get their jobs done precisely when the organization requires them to be completed. In this example, Gary is clearly high on which of the following?

Human skills

Conceptual skills

Synergy skills

Technical skills

Intellectually, Karen understands how cultures differ. For example, she understands that some cultures are high in individualism while others cultures are more collective. However, she has a really hard time applying this knowledge. She cannot seem to act in ways that are appropriate for the culture she is in. In this example, Karen is low on which of the following global mindset dimensions?

Social

Cognitive

Psychological

Metacognition

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