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1.Why are unacceptable marketing practices difficult to control with laws, according to Chapter 10? (Points : 1)

Marketers constantly search for new means to attract consumers’ attention, meaning their practices evolve too rapidly for legislation to keep up.
Marketers operate in local, regional, national, and global markets, making the appropriate jurisdiction difficult to establish.
The marketing and advertising industries have brought lobby efforts to bear against state and federal lawmakers, constraining effective legislation.
The marketing and advertising industries prefer self-regulation through alliances like the
Children’s Advertising Review Unit.

Question 2.2.The marketing field has received criticism for the negative impact of its practices on certain populations. Which of the following was NOT among the affected groups discussed in Chapter 10? (Points : 1)

Investors
Businesses
Consumers
Society at large

Question 3.3.Which of the following was NOT discussed in Chapter 10 as an area of opportunity for marketers? (Points : 1)

Governmental social marketing
Corporate marketing departments
Advertising agencies
Entrepreneurship

Question 4.4.The marketing function of a business returns value to its owners and investors. Which of the following examples illustrates that value generated? (Points : 1)

A business underwrites a weekly news show on public television that features a debate between editorial columnists with differing political views.
A governmental agency launches an anti-obesity campaign that encourages individuals to enroll in workplace weight-loss support groups.
A business fields a survey designed to assess brand awareness both before and after a marketing campaign. The post-campaign survey showed a 7 percent increase in brand loyalty.
A font company pays for product placements in an independent film about typography, allowing the film to achieve distribution through art schools and reach more type enthusiasts.

Question 5.5.Why was it recommended in Chapter 10 that marketing students learn math concepts? (Points : 1)

Because the proliferation of message channels and marketing messages increasingly requires familiarity with qualitative analysis.
Because understanding marketing’s effects on the performance of a business requires basic familiarity with accounting and financial analysis.
Because marketing professionals may decide to change their careers.
Because those in customer-facing roles will have a background in sociology, psychology, or anthropology.

Question 6.6.Which of the following statements does NOT summarize the point of an example given in Chapter 10 about the ethical requirements of employees toward their employers? (Points : 1)

Taking initiative to improve a process can be good for an individual’s career but detract value for his employer.
When a corporation’s behavior is divorced from the brand image it strives to convey, customer longevity will likely result.
When channel partner relationships reflect opportunism, conflict, or unfairness, the outcome may enhance the entire supply-chain.
Marketers should avoid greenwashing—communicating deceptively about a company’s environmental practices.

Question 7.7.What was the key insight of management guru Tom Peters that he articulated in “The Brand Called
You”? (Points : 1)

The proliferation of messages and message channels is making positioning an easier—as well as less necessary.
Careers are typically a linear climb and it is more important to convey your personal brand to those in your own company than a larger marketplace.
Now that anyone can have a consumer presence and a communication channel using social media, email and websites are obsolete.

Those who apply the principles of positioning to career development can succeed by building a trusted brand name.

Question 8.8.What reason was discussed in Chapter 10 for new marketers to join industry trade groups and other professional associations? (Points : 1)

To differentiate themselves from competitors.
To show willingness to take on responsibility.
To continue learning about emerging issues and practices.
To respond to the major forces identified with Marketing 3.0.

Question 9.9.Which of the following benefits was NOT listed among the arguments in Chapter 10 supporting the business case for ethical marketing? (Points : 1)

Contributing to competitive advantage
Attracting a better workforce
Reducing risk of legal fines
Blocking competitors from adopting similar processes

Question 10.10.Which marketing practice listed here was NOT included in the discussion of unacceptable practices in

Chapter 10? (Points : 1)

Identity theft
Discrimination
Invasion of privacy
Manipulation of vulnerable consumers

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