Formal Messaging
Write a one- to two-page formal letter or memo in which you communicate a negative message. You may select from one of the following scenarios:
•Tell your investors or employees about a recent decrease in your company’s stock value.
•Inform employees of a coming round of layoffs at your place of business.
•Communicate displeasure with a business’s or vendor’s work practices or product.
•Inform a customer that you are unable to refund his or her money or accept a returned product.
•Select another scenario of your choice, as approved by your instructor.
Format your letter or memo as suggested in Ch. 10 of Workplace Writing.
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