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1 Which of the following is a characteristic of conceptual skills?

Used to gain understanding what motivates subordinates within the organization

Used to identify problems develop alternative solutions

They emphasize a manager’s performance expertise

They are a manager’s ability to interact and work well with others

2 Due in large part to globalization and the growth of social media, the organizational environments in which management must operate is not much different than it has been in previous years.

True

False

3 Which of the following is NOT part of the strategic management process?

Strategy evaluation

Strategy implementation

Strategy development

Strategy formulation

4 _______ is the development of goals, which leads to the development of an overall strategy for achieving those goals.

Planning

Organizing

Leading

Controlling

5 The goal of _____ is to balance the demand for greater profits while remaining environmentally sensitive.

Cross-functional teams

TRM teams

Task forces

Virtual teams

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