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Understanding a competitive environment and customer differentiation
Respond to one question only. Provide rationale and examples
to support your answers.

1. The competitive environment is often overlooked as a
component of marketing research. In what way does knowledge of the competitive
environment contribute to a more complete understanding of multinational and
global market research?

2. Discuss how the inclusion of customer differentiation and
measuring customer satisfaction contribute to a comprehensive knowledge of
multinational and global marketing fundamentals.

3. The notion of “risk” versus “RISC”
(research, involvement and investigation, strategy, and control) is an
essential part of multinational and global marketing research. How might
components of global marketing research be applied to risk and RISC
characteristics?

All written assignments and responses should follow APA
rules for attributing sources.

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