STRATEGY MAPPING & THE LEARNING AND GROWTH PERSPECTIVE
For Module 4, consider your organization’s mission and
strategy from the perspective of its learning and growth (from your work on the
case, your previous course work, and your background reading, you should be
reasonably clear what such activities are). In this section of the assignment
you’ll begin to identify objectives and measures relevant to that perspective.
Refer back to this presentation on objectives if you need to.
SLP Assignment Expectations
Once you’re reasonably clear on what’s involved, think about
your organization and its learning and growth processes, and then:
Identify at least three objectives for improving the
organization’s learning and growth, and show how they relate to the mission,
vision and strategy of the organization.
For each objective, develop at least one meaningful
performance measure (metric).
For each objective, identify at least one expected level of
performance (target).
For each objective, identify at least one new action or
program that needs to be developed to ensure successful implementation of the
organization’s strategy (initiative).
Comment briefly on the relationships of the learning and
growth objectives that you’ve identified here to the financial objectives that
you identified in the Module 1 SLP assignment, the customer service objectives
you identified in Module 2, and/or the internal business process objectives you
identified in Module 3. How do they help to fulfill those objectives? If they
don’t (and they don’t have to), what makes them more important than objectives
that would relate to customer service, business processes, or financial
operations?
Finally, do you wish to make any changes to your Module 1,
2, or 3 objective write-ups in light of your Module 4 experience?
Here’s a table that you may wish to copy and fill in (the
boxes are expandable – take all the space you need to be complete in your
descriptions. No more than 2-3 pages should be necessary.)
Objective
Measure
Target
Action
Relationships to other objectives
Revisions (if any) to Module 1, 2, and/or 3 Objectives
Objective/Module
Measure
Target
Action
