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Module 1 discussion

Email and Workplace Friction

In this module, we study email as a source of workplace
friction. Think of an example from your own work (not personal) experience, in
which some form of message created a conflict. Think of a single example, not
several.

What do you believe created the conflict: choice of words,
tone, format, or something else? If there were two or more factors, discuss
their relative importance. How could the conflict have been avoided?

Support your analysis using the sources mentioned in the
Case, SLP, or Background Info. Identify each source with an in-text citation.
There’s no need to place the full reference at the bottom of your posting if
the reference appears in the module; otherwise, it’s required.

Your analysis should be complete, concise, positive, and
logical. You should use proper English; avoid slang, jargon, and Webspeak
(e.g., typing “4” instead of “for”).

Please comment on your classmates’ postings using the
criteria above. Your comments should be concise, relevant, positive, and
constructive; further, they should advance the discussion. As in a face-to-face
class discussion, you should “think before you speak.”

Discussion 1 Expectations

Respond to the request in an informed, rigorous, and
professional manner. Your response should demonstrate an application of the
concepts as well as a reflection of your personal experience.

Discussion General Expectations

In each discussion forum, students are expected to respond
to the prompt by providing an informed, rigorous, and professional post. The
initial post should be at least 150 or more words. In addition, students are
required to respond at least 2 times to their classmates’ posts in a similarly
informed, rigorous, and professional manner.
Peer replies should be at least 100 or more words in order to qualify as
substantive. Refer to the discussion
rubric for more details.

Module 2 discussion

Lies and Their Consequences

Lying is a technique of persuasion. Sometimes it’s justified
(e.g., wartime propaganda), sometimes it’s not.

Think of a time when somebody lied to you in your workplace.
(Don’t think about the lies of family members, friends, celebrities, or
politicians.) Describe the lie, what it was intended to accomplish, what it
actually accomplished, and its other consequences. Be sure to mention, discuss,
and prioritize all the factors involved; for example, the liar(s) may have had
several goals, and there may have been several consequences. Offer a complete,
concise, logical discussion, using proper English.

As before, you should support your analysis using the
sources mentioned in the Case, SLP, or Background Info. Identify each source
with an in-text citation. There’s no need to place the full reference at the
bottom of your posting if the reference appears in the module: otherwise, it’s
required.

Please comment on your classmates’ postings, using the
criteria above. Your comments should be relevant, positive, and constructive;
further, they should advance the discussion. As in a face-to-face class
discussion, you should “think before you speak.”

Discussion 2 Expectations

Respond to the topic an informed, rigorous and professional
manner. Your response should demonstrate an application of the concepts as well
as a reflection of your personal experience.

Discussion General Expectations

In each discussion forum, students are expected to respond
to the topic by providing an informed, rigorous, and professional post. These
should be around 100-150 words. In addition, students are required to respond
at least 3 times to your classmates’ posts in a similarly informed, rigorous
and professional manner.

Module 3 discussion

Negative Messages

Think of a time when you had to write a negative letter, or
when you received one – but not a letter having legal implications, such as terminating
employment or threatening disciplinary action. Such a letter should not be
discussed in this open forum.

What made the letter effective? What lessened its
effectiveness? To what extent did it achieve the goal of conveying unpleasant
news, while maintaining the recipient’s goodwill? Be sure to mention, and
prioritize, all of the factors relevant to your analysis.

As before, you should support your analysis using the module
sources, identifying each source with an in-text citation. There’s no need to
place the full reference at the bottom of your posting if the reference appears
in the module; otherwise, it’s required.

Your analysis should be complete, concise, and logical. You
should use proper English; avoid slang, jargon, and Webspeak.

Please comment on your classmates’ postings using the
criteria above. Your comments should be concise, logical, positive, and
relevant to the discussion.

Discussion 3 Expectations

Respond to the topic in an informed, rigorous and
professional manner. Your response should demonstrate an application of the
concepts related to negative communication as well as a reflection of your
personal experience.

Discussion General Expectations

In each discussion forum, students are expected to respond
to the topic by providing an informed, rigorous, and professional post. These
should be around 100-150 words. In addition, students are required to respond
at least 3 times to your classmates’ posts in a similarly informed, rigorous
and professional manner.

Module 4 discussion

Giving Career Advice

You have received an email from a graduating student, the
son or daughter of an acquaintance. This young person wants advice: How does he
or she get a job like yours?

The student asks, “What do I have to do? What is the
most important advice you can give me? Was there an element of luck in your
career choice, and your success? If so, can you explain to me what it
was?”

Compose the two or three paragraph reply. Be clear, concise,
logical and effective. You are free to advise the student to either pursue your
career, or to avoid it.

Following your reply, explain exactly you think it is
effective. As before, you should make full use of the module sources, providing
citations and references as necessary.

Your analysis of your own letter, like your analyses of your
classmates’ letters, should be complete, concise, logical, relevant, positive
and constructive. Be sure to use proper English.

Discussion 4 Expectations

Respond to the request in an informed, rigorous and
professional manner. Your response should demonstrate an application of the
concepts as well as a reflection of your personal experience. Since Module 4 is
a cumulative Module, you may draw upon concepts from any of the preceding
Modules.

Discussion General Expectations

In each discussion forum, students are expected to respond
to the topic by providing an informed, rigorous, and professional post. These
should be around 100-150 words. In addition, students are required to respond
at least 3 times to your classmates’ posts in a similarly informed, rigorous
and professional manner.

Module 4 reflective
discussion

Review and Reflection

Please review the course as a whole. This is for your
benefit, and also for ours. Reviewing
the topics covered in this course will help you recall and integrate them with
what you already know. Reexamining the topics with a critical eye and sharing
your observations and suggestions, will help Trident improve the course and
provide a better learning experience for those coming after you.

Address the following points in your response.

The extent to which you met the learning expectations.

The perceived usefulness of the topics covered, and of the
course as a whole.

The relative difficulty of the various topics. Which were
the most challenging? The least? Please explain.

How could the topics
have been presented differently? How could we make this course better? Explain in detail.

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