Q.1 Explain (100–120 words) the role of an impact assessment in contingency planning and outline the steps within it.
Q.2 Why is it necessary to have a working knowledge of the legislation relating to operations and associated planning? You might have to undertake the appropriate research to answer this question. Discuss in 120 to 150 words.
Q.3 What sorts of cause might emerge when examining injury or disease patterns? Discuss in 80–100 words.
Q.4 What makes a management system successful? Discuss in 120–150 words.
Q.5 How would you develop and implement changes to the health and safety management system? Discuss in 120–150 words.
Q.6 Consider the following questions:
- a. What is a hazard?
- b. What is a risk?
- c. What is the purpose of a risk assessment?
- d. How can hazards be identified?
- e. What is risk management?
In your discussion include the use of policies and procedures to ensure an organisation meets its health and safety responsibilities. Discuss in 220–250 words.
Q.7 What is the hierarchy of control? Identify and briefly explain (150–180 words) the risk control measures of the hierarchy of control in order. Provide an example of each measure.
Q.8 What incidents must the regulatory authority be notified of? What information has to be included in reports? Discuss in 150–180 words.
Q. 9 You have recently hired a woman from a Muslim background who wears a hijab. After a short time working for the organisation she tells you that she does not feel comfortable in the workplace.
Specifically, she tells you that:
- – other workers have made derogatory statements about her religion
- – there are pictures hung around the office that she finds offensive
- – she has been told that she cannot observe religious requirements like prayer time
- – she has been told that she cannot wear the hijab because it does not form part of the organisation’s uniform
Identify two organisational policies you could refer to for guidance on your response, and seven actions you could take to address these issues.
Q.10 You have found that a number of employees are not adhering to the ethical values of the organisation. When you talk to them about this they tell you that they were unaware that what they were doing was wrong and that they have never seen the organisation’s code of ethics. Identify eight things you could do to make existing employees aware of their ethical responsibilities.
Q. 11 Two new team members have joined your team. One of them is from India and the other is from Japan. There is a team member who is having difficulty building an effective working relationship with them. Provide 10 examples of how you would guide and support the work team in their personal adjustment process.
Q.12 You need to learn more about ways to encourage the performance of team members. Make a list of three people/ departments you might build workplace relationships with to achieve this identifiable outcome for the team and the organisation and describe the contribution they could make. (40–60 words)
Q. 13 Two workers are engaged in a conflict related to who should answer their manager’s phone and take messages when the manager is not present. They both feel that they are too busy and too important to be required to do this. Describe the signs you would look for to identify they are handling the conflict constructively. (110–140 words)
