1.A consultative decision style is one in which the leader shares the problem with employees, but makes the decision. Name a workforce problem/ dilemma where a consultative decision would be the most appropriate decision style. Briefly explain why a consultative decision style would be a good choice.
2.A group decision is one in which the leader shares the problem with employees, and the group makes the decision. Name a workforce problem/dilemma where a group decision would be the most appropriate decision style. Briefly explain why a group decision would be a good choice for that problem or dilemma.
3.A self-managed work team is one where employees supervise their own activities and monitor the quality of goods and services they provide. Do managers have an ethical obligation to step in when they are aware of social loafing within a self-managed work team? Briefly explain why you chose that answer.
4.Ambiguity is sometimes an appropriate communication method. Briefly explain the concept of ambiguity. Provide a specific example of when it would be good to use ambiguity in a business setting, and why that would be a good choice.
5.As a manager of a busy clothing store, you have found that many customers are nasty and hostile to employees. Briefly explain what you would do or say to prevent the loss of good employees. Provide a specific example to help explain your answer.
6.As a small business owner, briefly describe how you can help your managers understand the importance of organizational behavior? Provide a specific example to help explain your answer.
7.Briefly describe the concept of autocratic leadership. Provide an example of when it would be good for a manger to exhibit autocratic leadership and why that would be effective in that specific situation.
8.Briefly describe the concept of charismatic leadership. Provide a specific example to help explain your answer.
9.Briefly describe the concept of span of control. Provide a specific example to help explain your answer.
10.Briefly describe the difference between Theory X managers and Theory Y managers. Provide a specific example to help explain your answer.
11.Briefly explain the concept of locus of control. In your opinion, how does locus of control affect one’s ethical behavior?
12.Briefly describe the difference between a formal and an informal organization. Provide a specific example to help explain your answer.
13.Scenario: You are a member of the manager team of a large hotel, and have noticed that the work performance of the ten member housekeeping staff varies greatly. Within the same time frame, three of the employees clean twice as many rooms as other seven. What will you do? Briefly explain why you chose that answer.
14.Scenario: You are the manager of your family business, and three of your best employees asked to meet with you. They told you that their supervisor, Bubba, is being unreasonable and harsh. They told you that they will quit if you do not fire Bubba. Bubba has worked for the organization for three years and his department is the most productive department in the plant. Bubba is also your brother-in-law. What will you do? Briefly explain why you chose that answer.
15.When it benefits the organization and is not life threatening, is it ever acceptable for a company’s employees to exhibit unethical behavior? Briefly explain why you chose that answer.
