1.-How is CTS different from ABC?
2. What have been the three principal elements of the manufacturers’ response to JIT, and what were the likely reasons whythey were unsuccessful?
3. What are core competencies? What criteria must be met in order for core competencies to create a competitiveadvantage?
4. What is the right way to manage unprofitable (service drain and marginal) customers?
5. What are the three major factors that can be combined to measure customer buying power?
6. Is measuring loyalty by number of invoices and number of order the same? Why or why not?
7. What the characteristics of industrial applications that makes it challenging for a manufacturer direct channel?
8. What is an omnichannel distribution? What are some challenges to successful omnichannel deployment at IndustrialDistributors?
9. Why is the ABC method not applicable immediately to calculate cost-to-serve a customer?
10. What are some ways a distributor can be compensated for their contribution to the channel?
11. Arecustomerreferralsprofitable?Dotheywork?
12. What are the four common reasons why businesses terminate relationships with end users?
13. Howdoescustomerloyaltyaffectthefinancialsofadistributorthataffectshareholdervalue?
14. How is connecting inventory stratification and customer stratification effective?
15. Howcancyclestockbereduced?Howcansafetystockbereduced?16. What are Porter’s Generic Strategies? Which of these strategies are best suited for SMEs? Why?
Need to answer all questions concise and to the point 2 / 3 sentences ea.
