Graded Homework

Systems Operations Management

A process is generally considered to be in control when

a. there are no sample points outside the control limits
b. most points are near the center line, without many being close to the control limits
c. sample points are randomly distributed equally above and below the center line
d. all of the above are true

The ratio of the range of the design specifications to the range of the process variation is known as
a. Six Sigma quality
b. the process capability index
c. the process capability ratio
d. a p-chart

A cross-industry supply chain diagnostic tool maintained by the supply Chain Council is called:
a. SCORE
b. SCOR
c. SCM
d. SSCP

One way to reduce the bullwhip effect is for supply chain members to
a. make ordering decisions independently of each other
b. forecast demand independently of other supply chain members
c. share demand forecasts with other supply chain members
d. restrict information flows between supply chain members

Forecast methods based on judgment, opinion, past experiences, or best guesses are known as
a. quantitative methods
b. qualitative methods
c. time series methods
d. regression methods

Regression forecasting methods relate _________to other factors that cause demand behavior.
a. Supply
b. Demand
c. Time
d. Money
e. Efficiency

The probability that the inventory available during lead
time will meet demand is referred to as the

a. expected
lead time demand

b. safety
stock

c. stockout
risk

d. service
level

A team structure sometimes used in projects where members
are drawn from different functional areas or departments in the company,
depending on the skills required, is known as

a. a matrix
organization

b. a project
network

c. an
organizational breakdown structure

d. a work
breakdown structure

A tool used for project planning which breaks down a project
into components, subcomponents, activities, and tasks is referred to as the

a. work
breakdown structure (WBS)

b. scope
statement

c. responsibility
assignment matrix (RAM)

d. organizational
breakdown structure (OBS)

A standard procedure for numerically measuring a projectâ??s
progress, forecasting its completion date and cost and providing measures of
schedule and budget variation as activities are completed is referred to as

a. program
evaluation and review technique (PERT)

b. the critical
path method (CPM)

c. a Gantt
chart

d. earned
value analysis (EVA)

The _______________ probability distribution is typically
used to describe uncertain activity times in a project.

a. beta

b. normal

c. binomial

d. exponential