Module 6 discussion
1. While reflecting on Chapter 13, explain and analyze the
issues that cause the most significant conflict in your personal life or work
environment.
2. Use textbook terminology to analyze a conflict or repeating
pattern of conflict that you have witnessed or unfortunately participated in.
Feel free to disguise your comments to maintain privacy.
a. Which of the
causes listed in the book were at the root of the conflict?
b. Which form or
forms of conflict were displayed?
c. If
interpersonal conflict was involved what defense mechanisms were manifested
(Table 13.2) and did you observe these defense mechanisms in use?
d. Describe
effective and ineffective conflict management techniques that were used during
this conflict and the conflict management styles demonstrated. In the end, did the conflict turn out to be
dysfunctional or functional?
