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Discussion Forum # 2­Verizon Balanced Scorecard
DUE: 03/10/2015
(Designing and Implementing an HR Scorecard)

A. Read the directions for the paper and place into the dropbox before deadline. This is
the second threaded discussion Forum #2 assignment. Students are required to
1. Read the article,
2. Write a two page paper doubled spaced (12pt font) in answering the questions below
and place into the dropbox.
Questions­
1. What was the purpose of creating a HR balanced scorecard for Verizon?
2. Describe the four perspectives and the overall cause and effect

relationship with each of the four perspectives listed in the scorecard.

3. Identify two additional objectives you would add to the strategy map on

page 372 and indicate why you selected them?

4. What steps would you begin with in implementing this balanced scorecard

in you wish to utilize Internationally?

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