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Quality Systems for ‘One Size Fits All’ Across Diverse Industry
Can quality systems be approached as a ‘one size fits all’
across diverse industries? Oakland (2014, pp.243-245) describes the key
elements of a QMS (processes, responsibilities etc.) as components that need to
interact effectively and cannot be isolated or removed if the QMS is to
function effectively.

In this Key Concept Exercise, you will investigate the role
that quality systems play in an organisation and why such systems should be
externally assessed. Also, you will discuss the potential advantages and
disadvantages of having a diverse set of quality standards across different
industries

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