Wk 5 Assignment
Assignment 2: Course Project Task 3
Part I
In this week, you will build on the analysis done in the previous weeks to create a quality
management plan. Use the three steps of the Shewhart Cycle—Do, Check, Act—to
complete your quality management plan.
Tasks:
Create a "balanced scorecard" and a "dashboard" specific to the areas of improvement in
your quality management plan to describe performance measurement tools that are broad
in scope but summarized in a few key indicators.
Using the selected healthcare operating unit, create a specific dashboard for an operating
unit of a healthcare organization.
On the basis of identified weaknesses, the improvement implementation plans, and your
knowledge of the unit:
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Create four categories of measurement. They must include both clinical and financial
categories. Describe the categories and write a justification for each.
For each category, create at least three specific performance measures. For each measure,
describe how it is calculated and where the data can be found.
Explain how the performance measures may change if the unit of analysis is the
organization as a whole and not a specific operating unit.
Part II
In addition, present a 5-page plan addressing the following quality management plan
controls:
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Discuss issues to be considered with the implementation of the improvement program.
Staff acceptance of change
Implementation time frame
Discuss issues involved in the collection and analysis of data.
Data collection
Data analysis process
Identify and describe a desired outcome of the quality improvement plan.
Compile all your course project work into a quality management plan report. The report
should be a 15-page Microsoft Word document formatted in APA style. You need not use
any template for the report; design it on the basis of the specific issue you have selected.
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Submission Details:
On a separate page, cite all sources using APA format.
