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Project: I am a webmaster who is creating a website for client.
1. What tips can you give for analysing and reviewing projects to identify improvements? (5 marks)
2. What is the difference between coaching and mentoring? (2 marks)
3. How can you assign responsibility to team members? (2 marks)
4. Describe the negotiation process? (5 marks)
5. What are the qualities of a good leader? (2 marks)
6. For an upcoming project of your choice, identify what human resources will be needed to meet
desired outcomes. Plan how tasks will be delegated, how many workers will be needed for certain tasks,
and what skills, abilities and levels of experience are required. Remember, you will need to consider
quality and timeframe requirements when planning human resources. (10 marks)
7. Plan a group training and development session which ensures that all workers are confident and able
to do their jobs effectively and safely. (10 marks)

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