Perception can be influenced by environmental factors, learned experiences, physical characteristics and cultural issues. Perception plays a role in determining what strategies a person will use to communicate and how that communication is received by the listener. The type of communication used—formal, informal, coaching/counseling and nonverbal—is also a critical component of perception.
Please respond to all of the following prompts in the class discussion section of your online course:
Outline the communication process. Compare formal, informal, coaching/counseling, and nonverbal communication channels.
Explain how the perception process and an employee’s perceptual filters could complicate the communication process. Give an example of how perceptions influence communication
