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Measuring Performance

There are two ratios which are used to measure airline performance. One measures efficiency while the other measures equipment utilization. Is this sufficient? In 200 – 250 words, describe two other metrics you think airlines should develop to measure performance. Be sure to describe how this data would be collected.

Required ResourcesText

  • Coyle, J., Novack, R.A., Gibson, B.J., & Barbi, E.J. (2011). Transportation: A Supply Chain Perspective (7th ed). Mason, OH: South-Western Cengage Learning. ISBN: 978-0-324-78919-5
    • Chapter Six: Railroads
    • Chapter Seven: Airlines
    • Chapter Eight: Water Carriers and Pipelines

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