Read the Kroon, Cornelissen, & Vaara (2015) article, Explaining Employees’ Reactions towards a Cross-Border Merger: The Role of English Language Fluency. (Links to an external site.)Links to an external site. This article explains the impact change has on employees during a merger between airline companies with two different language fluencies.
After reading the article, post your answer to the questions below:
- From your chapter readings and supplemental reading materials, explain the membership, nonmembership, and reference group activity described in the article.
- Which exclusion theory would apply to what they employees experienced in this article?
- Which change management theory do you suggest would make the change in the article more palatable for the employees?
- How would collaborating and creating partnerships with employees help minimize resistance to change?
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