1, Describe the five major tasks or functions of management.
2, Discuss the prerequisite questions that a manager must concentrate upon before beginning to write a business document.
3, Outline some of the factors that affect the span of management.
4, List the characteristics of a mechanistic system and an organic system.
5, Outline some of the potential causes of performance deviations.
6, What steps can be taken to reduce resistance of employees to change?
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