Information Systems Today: Managing in the Digital World TEXTBOOK
Chapter 2
1. Compare and contrast the characteristics of the
operational, managerial, and executive levels of an
organization.
4. Describe competitive advantage and list six sources.
6. What is a business model and what are its primary
components?
7. Describe the multidomestic business strategy and how it
affects the flow and control of information.
8. Why is successful application of innovative technologies
and systems often difficult?
10. Using past examples, explain what is meant by a
disruptive innovation.
Chapter 3
1. How do applications support organizational business
processes?
4. Describe the key functions of system software.
6. What are the distinguishing characteristics of different
storage media?
10. What are URLs, and why are they important to the World
Wide Web?
11. What are the problems associated with software
obsolescence?
