Module 2 – Case
MANAGING GROUPS AND TEAMS
Assignment Overview
The following case is an illustration of a group of people who have
ceased to work together effectively. You will be using the Johari
Window model (from the Background page) to help diagnose and
suggest solutions to the problems this organization is facing.
Locate the following source in the Trident library by searching its
title. You can also find it in the ProQuest database by clicking on
Additional Library Sources:
Mento, A. J., Buckheit, P., & Mento, B. A. (2012). Case
study: Strident property services. Journal of Business Case
Studies, 8(6), 565.
Remember to follow Trident’s guidelines for master’s-level writing,
The Student Guide to Writing a High-Quality Academic Paper.
Case Assignment
Prepare a 4- to 5-page paper. Support your discussion with
references to the background readings, PowerPoint presentations,
and additional research as needed. In your paper address the
following:
Define the problem: What exactly is the problem being faced by
Strident? How does group dynamics (communications, trust, and
conflict) contribute to the situation? How does the Johari Window
model contribute to our understanding of the problem?
Analyze the cause: What forces are working to create this
problem?
Propose a solution: What does the company need to do to turn
this situation around? Use the Johari Window model to suggest
solutions to the problems this organization is facing. Be specific in
your suggestions of recommended actions.
Overall, you must demonstrate that you have read, understood, and
can apply the background materials by citing them in support of your
analysis.
Assignment Expectations
Your paper will be evaluated using the criteria as stated in the Case
rubric. The following is a review of the rubric criteria:
Assignment-Driven: Does the paper fully address all aspects of
the assignment? Is the assignment addressed accurately and
precisely using sound logic? Does the paper meet minimum length
requirements?
Critical Thinking: Does the paper demonstrate graduate-level
analysis, in which information derived from multiple sources, expert
opinions, and assumptions has been critically evaluated and
synthesized in the formulation of a logical set of conclusions? Does
the paper address the topic with sufficient depth of discussion and
analysis?
Business Writing: Is the essay logical, well organized and well
written? Are the grammar, spelling, and vocabulary appropriate for
graduate-level work? Are section headings included? Are
paraphrasing and synthesis of concepts the primary means of
responding, or is justification/support instead conveyed through
excessive use of direct quotations?
Effective Use of Information: Does the submission demonstrate
that the student has read, understood and can apply the
background materials for the module? If required, has the student
demonstrated effective research, as evidenced by student’s use of
relevant and quality (library?) sources? Do additional sources used
provide strong support for conclusions drawn, and do they help in
shaping the overall paper?
Citing Sources: Does the student demonstrate understanding of
APA Style of referencing, by inclusion of proper citations (for
paraphrased text and direct quotations) as appropriate? Have all
sources (e.g., references used from the Background page, the
assignment readings, and outside research) been included, and are
these properly cited? Have all sources cited in the paper been
included on the References page?
Timeliness: Has the assignment been submitted to TLC (Trident’s
learning management system) on or before the module’s due date?
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