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Question 1. Question
:

Which of the following is not true about quick wins?

Quick wins can help the project become
self-funding.

Quick wins should be suggested by front line
employees.

Quick wins do not need approval so they can be
executed quickly.

Quick wins must be validated to ensure
feasible implementation.

Question 2. Question
:

The reasons to complete a metric analysis do not include
which of the following?

Provide an analytical view of the organization

Aid in the prioritization of the processes

Identify poorly performing employees

Allow benchmarking of process

Question 3. Question
:

The Understand phase accomplishes all of the following
except:

Ensure a common understanding of the facts

Develop solutions for fixing deficiencies

Obtain key metrics for establishing baselines

Determine whether improvement is possible or
necessary

Question 4. Question
:

Process modeling does not accomplish which of the following:

Create a map to which all employees must
adhere

Demonstrate the shortcomings of the current
situation

Create a common understanding of the process

Produce models that can be used as
documentation

Question 5. Question
:

The Understand phase report should include all of the
following except:

Purpose of this phase

List of stakeholders

Identified issues and causes

Proposed solutions

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