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kaplan MT400 unit 2 assignment latest 2016 may

Kaplan University School of Business

MT 400 Unit 2 Assignment

Unit 2 Assignment

Unit 2 Assignment: Business Processes and Strategy–Process Alignment

About selecting your business process for use in the Assignments

Your book proposes a business process management (BPM) model that consists of 10 phases. As you learn about each of these phases, you will be applying the concepts to a specific business process. You will select the process you will use in this Assignment.

You will prepare the foundation for your project by identifying a real -world organization that would benefit from applying the business process management

(BPM) model in the workplace. You may select the organization where you currently work OR where you previously worked. If possible, you should strive to choose an organization and process that you have knowledge about. If you select an organization that you do not have direct contact with, be sure you can gather sufficient information (via the library, the Internet, or by interview) about the organization and its operations.

It is important to select a process that will provide a good basis for applying the various phases that you will be learning. As you learn further topics and complete subsequent Assignments, you will use this process to answer questions such as:

• What are the strategies/goals of your company and how does your selected process support/fit them?

• Who are the stakeholders in the process, what are their expectations, and what are the goals of the process?

• What are some specific metrics for measuring the performance of your process now and later? What are some quick wins for your project?

• What are the risks for your project, ways to mitigate them, and the best leader type for this project?

• What is the best implementation strategy for your process, pilots, and contingency plans for your project?

In order to be able to answer these questions, you will need to select a business process that has strategic significance in the organization, involves multiple people, and has sufficient complexity to require measurement and planning. If you pick a process that is too limited, not strategic, or too vague, you will not be able to analyze these elements later on.

To gain a better understanding of what is coming up, carefully read the 2-1/2 page summary of the 10 phases that starts on p. 106. This will give you an idea of what type of questions you will be asking about the process you select.

Instructions for Assignment 1

Kaplan University School of Business

MT 400 Unit 2 Assignment

For this Assignment, write a paper that includes the following components (use the subheadings below):

Part 1: Information About the Organization You Selected

Identify and provide details regarding the organization for which you will be presenting information about the BPM model.

Basic information: Company name, location, size, and primary business area

(What does the business do?). Also, describe what connection you have to the organization, if any. If not, explain how you will gather information about their operations.

Implementation strategy: (Use the model by Treacy and Wiersma in Chapter 13 and identify which one of the three strategic options fits the company’s approach the best; explain how and why).

Part 2: Information About the Process you Selected

Describe the specific business process that you have selected to analyze in your Assignments. Clearly state:

1. The objective of the process.

2. The scope: Where the process begins and ends.

3. A brief description of those involved.

Explain each item:

● Significance: Does this process have some strategic significance or a significant impact on the operations of the organization? Would company executives care about changes to the process? Explain your answers.

● Scope: Does this process have various stakeholders, in addition to multiple people involved in its execution? List both the stakeholders and the various people involved in carrying out the process.

● Clarity: Is it possible to identify and list the steps in this process, from beginning to end? Briefly list at least five steps, including who executes them.

● Outcomes: Are there specific goals and deliverables associated with this process that can be listed and measured? Describe at least two.

In order to ensure the process you select is rich enough to support this project, your answer to the items in the preceding checklist must be “yes.” If you find that you cannot answer the questions above, you will need to pick another process.

Otherwise you will have difficulty with subsequent Assignments.

Part 3: Strategic Justification

1.Why should the company undertake a BPM project on this process? (What

Kaplan University School of Business

MT 400 Unit 2 Assignment

are some triggers based on Table 4.1?)

2.How can this business or organization benefit from a BPM effort?

Part 4: Alignment of the Process to the Company Strategy

Based on the concepts in Chapter 13, assess the following elements:

1. How well does the process you selected support strategic choice (based on

#1–3 above)? Your analysis should be specific to the selected business process and not a general discussion of the business.

2. Where in Table 13.6 would this process fall with respect to the BPM activity and approach? Explain.

Grading note:In the grading rubric below, you will see a section on analysis andcritical thinking. The points in this section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms, without applying the concepts and analyzing your specific project, may get you points in the content section, but you will lose points in the analysis section.

Directions for Submitting Your Assignment

Compose your Assignment as a Microsoft Word document and save it as Username-MT400 Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 2.docx). Submit your file by selecting the Unit 2: Assignment Dropbox by the end of Unit 2.

Review the grading rubric below before beginning this Activity.

Assignment grading rubric = 120 points

Unit 2 Assignment: Strategy–Process Alignment

Content, Focus, Use of Text, and

Points

Points

Research

Possible

Earned

Provided the required information about the

20

selected process

Provided the required information about the

20

justification

Kaplan University School of Business

MT 400

Unit 2 Assignment

Analyzed the company’s strategy in

20

sufficient detail

Evaluated the alignment of the selected

20

process with the company’s strategy and

process characteristics

Analysis and Critical Thinking

Responses demonstrated critical thinking

20

and analysis and exhibited application of

information

Spelling, Grammar, APA Format

Clear business writing; spelling and

20

grammar acceptable; effective use of

APA; followed the required format and

instructions

Total







kaplan MT400 unit 4 assignment latest 2016 may


Kaplan University School of Business

MT 400 Unit 4 Assignment

Unit 4 Assignment

Unit 4 Assignment: Stakeholders, Metrics, and Quick Wins

In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one.

Part 1: The Stakeholders

Answer the following questions:

1) Who are the stakeholders in your selected business process, besides those that are directly involved in the execution of it? List at least two people/groups and explain their relationship/ connection to the process. Also describe what they expect from this project.

2) What is this process intended to accomplish? What constitutes success? Focus on the selected process, not the organization in general. Be specific about both of these elements (definition of goals and success).

Part 2: Metrics

List three metrics that you think can help you quantify the performance of the selected business process currently. List and define the metrics clearly, explain why each metric is important in the assessment of the process, and then give an example of the statistic units. For example, if your metric is “speed of processing,” it may be defined by how quickly each employee audits a tax form, and the example would be that “on average you would expect eight tax forms audited per hour.”

Metric 1:

1. Definition

2. Significance in assessment

3. Example

Repeat this format for all three.

Part 3: Quick Wins

Identify two quick wins for your process. For each, describe (a) what they are, (b) how they can be accomplished quickly and (c) why they will provide a boost to the project.

Directions for Submitting Your Assignment

Kaplan University School of Business

MT 400 Unit 4 Assignment

Compose your Assignment as a Microsoft Word document and save it as Username-MT400 – Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 4.docx). Submit your file by selecting the Unit 4: Assignment Dropbox by the end of Unit 4.

Grading note:In the grading rubric below, you will see a section on analysis and criticalthinking. The points in this section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms without applying the concepts and analyzing your specific project may get you points for content section, but you will lose points in the analysis section.

Review the grading rubric below before beginning this Activity.

Assignment grading rubric = 120 points

Unit 4 Assignment: Stakeholders, Metrics and Quick Wins

Content, Focus, Use of Text,

Points

Points

and Research

Possible

Earned

Described the stakeholders in the

20

process, their relationship, and their

expectations

Described goals for this project and

20

how success would be defined

Identified three metrics that can be

20

used in assessing the process

Identified two quick wins

20

Analysis and Critical Thinking

Responses demonstrated critical

20

thinking and analysis and exhibited

application of information.

Spelling, Grammar, APA Format

Clear business writing; spelling and

20

grammar acceptable; effective use of

APA; followed the required format

and instructions

Total




kaplan MT400 unit 6 assignment latest 2016 may

Kaplan University School of Business

MT 400 Unit 6 Assignment

Unit 6 Assignment Rubric

Unit 6 Assignment: Innovation, RASCI Models and Performance Management

In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you have already selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business processyou will use for these Assignments, then begin by selectingone. Email your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one.

For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper):

Part 1: Innovation Activities

There are many different activities for creating solutions identified in the Understand phase. The effectiveness of these activities depends on many factors, including the organizational makeup and the circumstances of the process. Describe an innovation activity to generate improvement ideas that you think will work best for your selected organization. Include the following details:

1. Describe the activity; how is it tied to the activities in your selected process?

2. Describe the objectives of the activity; how will it improve the deficiencies in your selected process?

3. Who should be participating, and why?

Part 2: RASCI Model

In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described on p. 362, create a table similar to 18.2 that defines these roles for your selected process.

Begin by describing at least 4 steps in your selected process. Be specific about who does what in each step. Then fill out the table to denote the roles. In addition to including the table, describe each role briefly.

Part 3: Performance Management

Kaplan University School of Business

MT 400 Unit 6 Assignment

As you explored in the Discussion Board, the performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in your selected process. Clearly explain:

1. How the metric will be assessed,

2. What the expected targets would be, and

3. How the metrics fit the process objectives.

Directions for Submitting Your Assignment

Compose your Assignment as a Microsoft Word document and save it as Username-MT400- Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 6.docx). Submit your file by selecting the Unit 6: Assignment

Dropbox by the end of Unit 6.

Grading note:In the grading rubric below, you will see a section on analysis andcritical thinking. The points in this section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms without applying the concepts and analyzing your specific project may get you points for content section, but you will lose points in the analysis section.

Review the grading rubric below before beginning this Activity.

Assignment grading rubric = 120 points

Unit 6 Assignment: RASCI Model and Performance Management

Content, Focus, Use of Text, and

Points

Points Earned

Research

Possible

Described an

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