Assignment: Test 3, Chapters 8 – 11
1.
1.00 point
A company uses its computerized human resources information
system to analyze its past experience with turnover, terminations, retirements,
promotions, and transfers. The company is estimating its external labor supply.
True
False
2.
1.00 point
Some managers in the United States have responded to the
labor shortage by decreasing training budgets.
True
False
3.
1.00 point
Outplacement refers to laying off large numbers of
managerial and other employees.
True
False
4.
1.00 point
The Civil Rights Act requires covered employers to give
affected employees 60 days’ written notice of plant closings or mass layoffs.
True
False
5.
1.00 point
In the context of human resources management, the planning
stage involves:
training of hired individuals.
determining the pay scales of employees.
ensuring the availability of the right number and types of
people.
evaluating the results of implemented programs.
recruitment of qualified individuals.
6.
1.00 point
Which of the following is a step taken by companies when
there is a labor surplus?
Promoting current employees to new positions
Hiring better employees
Outsourcing work to contractors
Using attrition if they have planned far enough in advance
Using their compensation policy to attract talent
7.
1.00 point
In a performance test, the test taker
only solves mathematical problems.
is measured for general aptitude.
is evaluated for drug use.
performs a sample of the job.
takes a paper-and-pencil honesty test.
8.
1.00 point
Which of the following acts prohibits discrimination in
employment based on race, sex, color, national origin, and religion?
Civil Rights Act of 1964
Americans with Disabilities Act (1990)
Immigration Act of 1924
Family and Medical Leave Act (1993)
Fair Labor Standards Act of 1938
9.
1.00 point
Training designed to introduce new employees to their jobs
and the company, and to familiarize them with policies, procedures, culture,
and the like is known as:
orientation training.
management training.
team training.
performance training.
diversity training.
10.
1.00 point
In the context of employee benefits, _____ provides
financial support to employees laid off for reasons they cannot control.
workers’ compensation
Social Security
profit-sharing
unemployment insurance
stock options
11.
1.00 point
A(n) _____ strike refers to a situation wherein workers go
on strike to compel employers to agree to their terms.
neutral
economic
wildcat
grievance
arbitrary
12.
1.00 point
The most popular selection tools are applications and
résumés.
True
False
13.
1.00 point
Which of the following is an advantage of a structured
interview?
It provides a sense of the applicant’s personality.
It helps establish rapport.
It helps prospective employers make a first cut through
candidates.
It is more likely to be free of bias and stereotypes.
It helps measure a range of intellectual abilities.
14.
1.00 point
The traditional American image of diversity has been one of
assimilation.
True
False
15.
1.00 point
Even when managers do not themselves engage in harassment,
if they fail to prevent it or to take appropriate action after receiving
legitimate complaints about it, they can still be held liable, along with their
companies, if a lawsuit is filed.
True
False
16.
1.00 point
Pluralistic organizations have a diverse employee population
and take steps to involve persons from different gender, racial, or cultural
backgrounds.
True
False
17.
1.00 point
Cultural shock is an example of an executive coping strategy
for international assignments.
True
False
18.
1.00 point
According to Geert Hofstede’s model, the U.S. is
characterized by large power distance, collectivist culture.
True
False
19.
1.00 point
In moving from domestic to international management,
managers need to develop a wide portfolio of behaviors and the capacity to
adjust their behavior for a particular situation.
True
False
20.
1.00 point
Allowing older employees to work fewer hours per week as a
strategy to attract and retain these experienced people is known as:
voluntary retirement.
sugging.
phased retirement.
work release.
partial retirement.
21.
1.00 point
A study by the Department of Labor’s Glass Ceiling Institute
showed that the stock performance of firms that were high performers on
diversity-related goals were _____ that of other firms.
over twenty times lower than
actually lower than
approximately seven times higher than
over twice as high as
no higher than
22.
1.00 point
When employees believe that their differences are not merely
tolerated but valued, they are likely to:
become less productive.
become more rigid.
succumb to groupthink.
become more loyal.
practice free riding.
23.
1.00 point
Raymond, as part of his recent promotion, attended a seminar
that focused on listening skills and giving and receiving feedback effectively.
As part of the training, Raymond actually practiced these skills with other
managers and employees, many with diverse backgrounds. Raymond found the
seminar to be very helpful in pointing out the different approaches preferred
by people from different backgrounds. This type of instruction is common in diversity
training and is referred to as:
skill building.
awareness training.
awareness building.
skills training.
homogeneity training.
24.
1.00 point
Parent-company nationals who are sent to work in another
country are typically referred to as:
host-country nationals.
third-country nationals.
home-country nationals.
inpatriates.
expatriates.
25.
1.00 point
A diverse workforce inhibits organizational flexibility
because an organization’s culture cannot tolerate different styles and
approaches.
True
False
26.
1.00 point
A multicultural organization is best defined as an
organization:
with a homogeneous employee population.
in which diversity not only exists but is valued.
that is marked by a presence of prejudice and
discrimination.
that is marked by very high levels of group conflicts.
that has no cultural integration.
27.
1.00 point
Leaders serve people best by helping them develop their own
initiative and good judgment, enabling them to grow, and helping them become
better contributors.
True
False
28.
1.00 point
Today, having a vision for the future and communicating that
vision to others are not essential components of great leadership.
True
False
29.
1.00 point
According to the trait approach to leadership, need for
achievement predicts success for division heads in larger and more bureaucratic
firms.
True
False
30.
1.00 point
According to Kouzes and Posner, which of the following
actions is taken by the best leaders?
They use various approaches to motivate people.
They follow conventional beliefs and practices as the law.
They only tell people what to do.
They refuse to share power with people.
They withhold important information from people.
31.
1.00 point
The _____ model of leadership uses the basic situational
approach of assessing the situation before determining the best leadership
style.
Vroom
task-motivated
traits
Fiedler’s contingency
laissez-faire
32.
1.00 point
According to_____, effectiveness depends on two factors: the
personal style of the leader and the degree to which the situation gives the
leader power, control, and influence over the situation.
the situational approach
Hersey and Blanchard’s theory
Fiedler’s contingency model
laissez-faire leadership style
the Vroom model
33.
1.00 point
In _____, the key situational factor is the maturity of the
followers.
Fiedler’s contingency model
the Vroom model
Tannenbaum and Schmidt’s theory
the path-goal theory
Hersey and Blanchard’s situational theory
34.
1.00 point
In the context of Hersey and Blanchard’s situational theory,
_____ refer(s) to an employee’s self-confidence and self-respect.
servant-leader
psychological maturity
job maturity
laissez-faire
substitutes for leadership
35.
1.00 point
A person who gets others to transcend their personal
interests for the good of the group is referred to as a:
situational leader.
pseudotransformational leader.
transformational leader.
transactional leader.
lateral leader.
36.
1.00 point
A leader who manages through activities, using his
legitimate, reward and coercive powers to give commands and exchange rewards
for services rendered is referred to as a:
situational leader.
transactional leader.
natural leader.
transformational leader.
charismatic leader.
37.
1.00 point
Leaders who reconcile conflicting value systems or different
cultures are known as:
shared leaders.
lateral leaders.
servant-leaders.
bridge leaders.
authentic leaders.
38.
1.00 point
In the context of Scenario B, Candice’s style of leadership
is _____.
rev: 03_15_2013_QC_26742
task performance
group maintenance
democratic
shared
autocratic
39.
1.00 point
Ideal goals do not merely exhort employees in general terms
to improve performance and start doing their best.
True
False
40.
1.00 point
Stretch goals can shift people away from mediocrity.
True
False
41.
1.00 point
Organizational behavior modification focuses on influencing
behavior.
True
False
42.
1.00 point
Negative reinforcement involves the threat of punishment by
not delivering punishment when employees perform satisfactorily.
True
False
43.
1.00 point
The need for affiliation is characterized by a strong
orientation toward success and goal attainment.
True
False
44.
1.00 point
Ralph, the manager at Yellow Artistry, recently promoted two
employees as their performance had greatly improved. This action is an example
of:
glass ceiling.
aversive consequence.
extinction.
halo effect.
positive reinforcement.
45.
1.00 point
The practice of removing or withholding an undesirable
consequence is referred to as:
empowerment.
punishment.
increment.
extinction.
negative reinforcement.
46.
1.00 point
A consequence a person receives for his or her performance
is referred to as:
equity.
expectancy.
instrumentality.
valence.
outcome.
47.
1.00 point
The most important needs for managers, according to
McClelland, are the needs for:
existence, relatedness, and growth.
motivation and hygiene.
equity and fair treatment.
achievement, affiliation, and power.
self-actualization and ego.
48.
1.00 point
Herzberg’s theory describing hygiene and motivators as
factors affecting people’s work motivation and satisfaction is referred to as
the:
two-factor theory.
hierarchy of needs theory.
path-goal theory.
equity theory.
expectancy theory.
49.
1.00 point
Human resources management plays a vital strategic role as
organizations attempt to compete through people.
True
False
50.
1.00 point
Outplacement refers to:
an illegal activity under the WARN Act of 1989.
hiring from external applicants.
dismissing people from the company.
helping dismissed workers find employment elsewhere.
recruiting from external sources.
