Assignment: Test 2, Chapters 4, 5, 7
1.
1.00 point
When faced with an ethical issue in business, people rely on
the laws enacted by the Congress to decide what is right or wrong.
True
False
2.
1.00 point
Unlike utilitarianism, egoism directly seeks the greatest
good for the greatest number of people.
True
False
3.
1.00 point
People in Kohlberg’s conventional stage of cognitive moral
development conform to the expectations of ethical behavior held by groups or
institutions such as society, family, or peers.
True
False
4.
1.00 point
Milton Friedman contended that a business cannot increase
its profits while conforming to society’s laws and ethical customs.
True
False
5.
1.00 point
A company can easily avoid environmental issues since the
creation and distribution of wealth generates very few by-products.
True
False
6.
1.00 point
Ecocentric management centers around practices that maximize
current economic growth, irrespective of the potential harm to future
generations.
True
False
7.
1.00 point
_____ refers to the moral principles and standards that
guide the behavior of an individual or group.
Corporate legitimacy
Ethics
The legal system
Justice
Prioritization
8.
1.00 point
Caring, being honest, showing loyalty, being fair, and
acting with integrity are all examples of:
citizenship.
self focus.
ethics.
excellence.
values.
9.
1.00 point
_____ refers to the principles, rules, and values people use
in deciding what is right or wrong.
Corporate legislation
Business responsibility
Moral philosophy
Sustainability index
Ecocentric management
10.
1.00 point
_____ is the ethical system stating that all people should
uphold certain values that society needs to function.
Utilitarianism
Universalism
Egoism
Relativism
Virtue ethics
11.
1.00 point
Donna prefers gymnastics to music. However, she agrees to attend music lessons because her
parents want her to become a musician. According to Kohlberg’s model of
cognitive moral development, she resides in the _____ stage.
preconventional
conventional
principled
universal
utilitarian
12.
1.00 point
John Rawls, a philosopher, maintained that only a person
ignorant of his or her own identity can make a truly ethical decision. This
thought experiment is based on:
the veil of ignorance.
the “light of day” principle.
the concept of “strategic philosophy.”
the concept of a transcendent education.
the “sunshine” ethical framework.
13.
1.00 point
In the context of the business costs of ethical failures,
which of the following is a level 3 cost?
Cost of government oversight
Administrative and audit cost
Cost of corrective action
Cost of remedial education
Employee cynicism cost
14.
1.00 point
In the context of business ethics, the Dodd-Frank Wall
Street Reform and Consumer Protection Act of 2010 issued a broader _____ rule
in order to address the weaknesses of the Sarbanes-Oxley Act.
anti-discrimination
sexual harassment protection
whistleblower
human rights responsibility
environmental preservation
15.
1.00 point
In the context of corporate social responsibility, _____
responsibilities are to obey local, state, federal, and relevant international
laws.
legal
philanthropic
ethical
administrative
economic
16.
1.00 point
According to Robert Giacalone, a(n) _____ education teaches
students to leave a legacy that extends beyond the bottom line.
integral
transcendent
ethical
accomplished
fiscal
17.
1.00 point
Which of the following goals of a transcendent education is
described as thinking not just in terms of “don’ts” (lie, cheat,
steal, kill), but also in terms of positive contributions?
Intolerance of ineffective humanity
Civil aspiration
Mutuality
Empathy
Generativity
18.
1.00 point
In the context of a transcendent education, _____ refers to
feeling your decisions as potential victims might feel them, to gain wisdom.
empathy
intolerance of ineffective humanity
civil aspiration
mutuality
generativity
19.
1.00 point
The final step in the formal planning process, monitoring
and controlling performance, identifies the priorities and trade-offs among the
goals and plans.
True
False
20.
1.00 point
An organization’s mission statement focuses on long-term
goals while its strategic vision focuses on short-term plans.
True
False
21.
1.00 point
Functional strategies are implemented only at the top levels
of management.
True
False
22.
1.00 point
Which of the following steps in the formal planning process
involves studying past events, examining current conditions, and forecasting
future trends?
Analyzing the situation
Selecting goals and plans
Monitoring and controlling performance
Evaluating goals and plans
Generating alternative goals and plans
23.
1.00 point
The process of translating broad strategic goals and plans
into specific goals and plans relevant to a particular portion of the
organization is known as:
operational planning.
tactical planning.
contingency planning.
strategic planning.
feasibility planning.
24.
1.00 point
Which of the following is true of the strategic vision of an
organization?
The strategic vision emphasizes short-term gains of an
organization.
A strategic vision statement is a clear and concise
expression of the organization’s basic purpose.
The strategic vision describes the organization as it
currently operates.
The strategic vision provides a perspective on where the
organization is headed.
An effective strategic vision statement must motivate all
employees financially.
25.
1.00 point
Which of the following is true of strategic control systems?
These systems are designed to help determine the
organization’s output by evaluating price competition.
The first component of the strategic management process is
strategic control.
Corrective action is taken when discrepancies exist between
an organization’s progress and its strategy.
They must rigidly enforce the strategic plan in the face of
changing conditions.
Unlimited spending may be allowed as long as the
organization is progressing according to its strategy.
26.
1.00 point
Shadow Blinds, an American company, is trying to decide
whether to open its first international branch in Europe or Asia. The managers
of the company are operating under a condition of _____.
maximization
goal displacement
uncertainty
social reality
illusion of control
27.
1.00 point
A formal decision-making process has six stages. Which of
the following is one of these stages?
Controlling the damage caused by a wrong decision
Evaluating the decision
Anticipating the outcome of a decision
Minimizing the consequences of a decision
Thriving on the risks of taking a decision
28.
1.00 point
The first step in an ideal decision-making process is to:
generate alternative solutions.
implement the decision.
identify the problem.
evaluate alternatives.
make a choice.
29.
1.00 point
In the context of generating alternative solutions during
the decision-making process, _____ solutions must be designed for specific
problems.
realistic
custom-made
open-ended
adjustable
goal-oriented
30.
1.00 point
Pat has to decide which paper clips to purchase for her
office. She looks at the office supply catalog and picks the first one that is
priced reasonably. Which method of making a decision does she use?
Optimizing
Brainstorming
Satisficing
Forecasting
Maximizing
31.
1.00 point
_____ refer(s) to a decision bias influenced by the way in
which a problem or decision alternative is phrased or presented.
An illusion of control
Social realities
Time pressures
Framing effects
Discounting the future
32.
1.00 point
Discounting the future refers to:
valuing short-term benefits more heavily than long-term
benefits.
failing to consider inflationary costs.
underestimating the short-term effects of a decision.
focusing on gains in the long run.
failing to consider the effects of new entrants into the
industry.
33.
1.00 point
When a group accepts an alternative without taking the time
or effort to explore many options, the group has reached a _____ decision.
innovative
optimizing
satisficing
constructive
maximizing
34.
1.00 point
_____ is a condition that occurs when a decision-making
group loses sight of its original purpose and a new, less important aim
emerges.
Brainstorming
Goal displacement
Satisficing
Groupthink
Illusion of control
35.
1.00 point
The board of directors, led by the chairperson, makes major
decisions affecting the organization, subject to corporate charter and bylaw
provisions.
True
False
36.
1.00 point
The first step in effective delegation is selecting the
person to whom one will delegate the work.
True
False
37.
1.00 point
In decentralized organizations, more decisions are made at
lower levels.
True
False
38.
1.00 point
The unity-of-command principle states that a person should
have multiple managers who give subordinates a unified message.
True
False
39.
1.00 point
Large organizations are typically less organic and more
bureaucratic than small ones.
True
False
40.
1.00 point
Which of the following types of information is conveyed by a
traditional organization chart?
The way in which decisions are made in the organization.
The work performed by each unit in the organization.
The products manufactured by the organization.
The way in which the organization will interact with the
external environment.
The location of the organization.
41.
1.00 point
Authority is directly related to the three broad levels of
the organizational pyramid, commonly known as _____.
hierarchy
division of labor
specialization
coordination
value chain
42.
1.00 point
In the context of the vertical structure of a firm, a wide
span of control builds a _____ organization with fewer reporting levels.
bureaucratic
flat
formal
narrow
tall
43.
1.00 point
Which of the following is true of effective delegation?
The ideas of the subordinate should not be taken into
consideration.
The manager should select a person who is most devoted to
him or her.
Throughout the delegation process, the manager and the
subordinate must work together.
Once the task has been delegated, the manager need not be
available.
The manager should give as little time as possible for
completion of the task.
44.
1.00 point
In a(n) _____ organization, important decisions usually are
made at the top.
organic
informal
flat
centralized
decentralized
45.
1.00 point
Gabriella recently accepted a job with a large insurance
company as an internal auditor. She found that her job was quite different from
the internship she had done. Her company had strictly defined job responsibilities
and lines of communication. For every decision she needed to make, approval had
to be obtained from upper management. Overall, she found the atmosphere to be
quite formal. Gabriella’s organization has a(n):
decentralized authority.
matrix design.
wide span of control.
ineffective staff.
high degree of centralization.
46.
1.00 point
Sports International manufactures and distributes clothing,
sporting equipment, and protective sports gear worldwide. They are
departmentalized by products sold to serious athletes, products sold to
“weekend” athletes and products sold to sports teams. Which approach
to departmentalization does the company follow?
Customer
Matrix
Product
Geographic
Functional
47.
1.00 point
A(n) _____ is composed of temporary arrangements among
members that can be assembled and reassembled to meet a changing competitive
environment.
enterprise network
matrix organization
functional organization
divisional organization
modular network
48.
1.00 point
In the context of organizational agility, which of the
following is true of learning organizations?
They avoid benchmarking in order to keep up internal
performance standards.
They hold lower-level employees accountable for delivering a
good service.
They ensure that there is a consensus about the direction in
which the business is heading.
They are skilled at experimenting with new approaches.
They make decisions based on gut feelings.
49.
1.00 point
One of the most important contributions to total quality
management has been the introduction of statistical tools to analyze the causes
of product defects, in an approach called:
six sigma quality.
total quality integration.
modular network.
ISO 9001.
just-in-time.
50.
1.00 point
The production of both high-volume and high-variety products
at the same time is referred to as:
lean manufacturing.
just-in-time.
mass customization.
formalization.
standardization.
