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Question 1 1
/ 1 point

Which of the following is defined as the ability of
customers to drive down the price of goods and services?

A)

supplier power

B)

buyer power or the bargaining power of customers

C)

rivalry among competitors

D)

threat of price reduction

Question 2 1
/ 1 point

Which of the following is a system that combines patient
appointment, scheduling, registration, billing and payroll functions?

a)

Clinical Decision Support System

b)

Financial and Resource Management System

c)

Care Delivery and Clinical Documentation System.

d)

Practice Management System

Question 3 1
/ 1 point

Are there any direct variables that have no effect on a
business’ competitive position?

A)

yes

B)

No

Question 4 1
/ 1 point

Which of the following are components of an information
system? (select all that apply)

A)

data

B)

hardware

C)

people

D)

process

E)

software

Question 5 1
/ 1 point

According to the Five Forces Model developed by Harvard
Business professor Michael Porter, all of the following are major factors that
determine a company’s standing in an industry, except for which one?

A)

Threat of entry of new competitors

B)

Political and/or economic factors

C)

Bargaining power of suppliers

D)

Threat of substitute products/services

Question 6 1
/ 1 point

Which of the following systems gathers data from multiple
sources and assists in providing structure to the data?

a)

Transaction Processing System (TPS)

b)

Management Information System (MIS)

c)

Decision Support System (DSS)

d)

Department Management System (DMS)

Question 7 1
/ 1 point

True or false: Early
research could not draw

any connections between IT and profitability, but later
research has shown that the impact can be positive.

True

False

Question 8 1
/ 1 point

Admission-Discharge-Transfer (ADT) systems are an example of
which type of information system?

Decision support system

Management information system.

Transaction processing system.

Electronic document management system.

Question 9 1
/ 1 point

Web 2.0 is exemplified by which of the following? (select all that apply)

A)

blogging

B)

online purchasing

C)

social networking

D)

interactive comments

Question 10 1
/ 1 point

Which of the following is defined as a series of activities
undertaken by the company to produce a product or service?

business processes

value chain

strategic direction

competitive advantage

Question 11 1
/ 1 point

True or False: Health
informaticians almost always work in research.

True

False

Question 12 1
/ 1 point

Which of the following statements are true of Decision
Support Systems (DSS)? (select all that
apply)

A)

A decision support system (DSS) is an information system
built to help an organization make a specific decision or set of decisions.

B)

DSSs are used only at the executive level and are used to
make all strategic decisions.

C)

DSSs are designed to take inputs regarding a known (or
partially-known) decision-making process and provide the information necessary
to make a decision.

D)

DSSs can exist at different levels of decision-making with
the organization, from the CEO to the first-level managers.

Question 13 1
/ 1 point

Which of the following groups of variables are all direct
variables?

A)

customers, suppliers, government regulations, technology

B)

suppliers, time, politics, owners.

C)

supplier, customers, employees, location

D)

employees, location, technology, organizational components

Question 14 1
/ 1 point

Health informaticians work in laboratory, research and public health settings, but are
not involved in the clinical environment.

True

False

Question 15 1
/ 1 point

True or False: Highly
qualified vendors, consultants, and IT departments are the most important
elements for the successful implementation of enterprise

technologies.

True

False

Question 16 1
/ 1 point

Which of the following is true about health informatics?
(select all that apply)

a)

It includes management and use of data and information in
health care

b)

Standards are required

c)

It is the science of information applied to health care

d)

It involves information technology

Question 17 1
/ 1 point

Which of the following is exemplified by customers finding a
different way to get the product or service?

A)

customer disloyalty

B)

threat of substitute product or services

C)

rivalry among competitors

D)

barriers to entry

Question 18 1
/ 1 point

A strategic information system is one that attempts to do
one or more of the following: (select all that apply)

A)

help an organization focus on a specific market segment

B)

deliver a product or a service at a lower cost

C)

enable innovation

D)

deliver a product or service that is differentiated

Question 19 1
/ 1 point

True or False: The
data show that IT has reduced the differences among companies.

True

False

Question 20 1
/ 1 point

Which of the following is an electronic record of
health-related information on an individual that is shared across more than one
health care organization?

a)

Electronic Health Record

b)

Electronic Medical Record

c)

Health Information Exchange

d)

Personal Health Record

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