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Module 3 HR
Application 1

Complete Critical Thinking Exercise 4 (p. 215).

“Discuss the implications and pros and cons for
managing surpluses and shortages using the various strategies presented in
Exhibit 5.3.” Choose only 3 surplus and only 3 shortage strategies (p.
215).

Write a 1-2 page response to address these questions and
submit it to the Dropbox no later than Sunday 11:59 PM EST/EDT.

Module 3 HR
Application 2

Complete Exercise 1 (p. 262)

Apply the Job Characteristics Model in Exhibit 6.2 to THREE
of the following positions (choose only 3):

•Order taker at McDonald’s

•Usher in a movie theater

•Receptionist

•Manager at an auto rental company

•Computer programmer

•Insurance salesperson”

Which jobs feature which characteristics most strongly?
Which characteristics are missing, and what are the potential consequences? How
could you enrich these jobs to feature more of the job characteristics?

Write a 1-2 page response to address these questions and
submit it to the Dropbox no later than Sunday 11:59 PM EST/EDT.

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