1 Henry Mintzberg determined that there were ten managerial roles could be categorized as interpersonal, informational, or decisional.
True
False
2 Fredrick Taylor used _____ to develop the most efficient way to complete a task
Space and time studies
Time and motion studies
Distances and motion studies
Weight and distance studies
3 Which of the following is a function of management?
Planning
Decision making
Development of managerial skills
All of the above
4 Who believed that scientific management and industrial psychology both could increase organizational efficiency through alignment of a worker’s skills with job requirements?
Mary Follett
Chester Barnard
Hugo Munsterberg
Clayton Alderfer
5 According to McGregor, Theory Y managers assume that employees
Are lazy
Dislike work and responsibility
Will actively avoid work
Can be self-directed
6 Which of the following is NOT considered one of Deming’s fourteen points of basic industry transformation?
Permitting pride in workmanship
Eliminating arbitrary numeric targets
Promote the awarding of contracts based on price
Institute leadership
