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  • What is leadership and why is leadership vital to successful health organizations?
  • Distinguish Situational Leadership Theory from Transactional Leadership and from Transformational Leadership, what is similar and what is different?
  • ,Identify the steps, characteristics and behaviors a health leader should take to build relationships with internal and external stakeholders
  • ,Explain the importance of measurement and developing criteria for efficiency, effectiveness, performance, efficacy and quality in health organizations

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