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Textbook information Chapter 11 and 12

Information Technology for Management

Digital Strategies for Insight, Action, and Sustainable Performance

10th Edition, Turban, Volonino, Wood

1. Explain how to recognize the need for BI. Describe the components of BI. Distinguish between traditional and operational BI.

2. What is data latency? How does giving users the ability to create their own reports reduce data latency? What is the age of fresh data?

3. Define business performance management (BPM). What is the objective of BPM?

4. What are the four main points of IT strategic plans?

5. What does IT governance cover?

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