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4.3 – Class Discussion: Process Focus and the Baldrige Framework for Performance Excellence

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Your group was assigned one question from Chapter 5, pages 241 – 243 (2, 4, 7, 10 & 12). Once you have thoroughly discussed the question with your group on the Group Discussion Board, post your group’s consolidated response to this Discussion Board.

Remember to comment and respond to each group’s posting.

Review the Discussion Board Rubric. It will assist you in creating effective posts and will be used to evaluate the activity.

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