Instructions
- Read the following situation and answer the questions below using a minimum of 175 words for each answer.
- Afterwards, comment on two classmates with at least a paragraph (no less than 6 sentences).
AT THE WORKPLACE: Tracking Claims
Drake Scott, CMA (AAMA), is responsible for processing insurance claims for a large medical clinic. You have just hired Anne Obermark, CMA (AAMA), to work with Drake in processing insurance claims. You determined that Anne would be responsible for tracking claims.
Questions:
- Why is it important for Anne to track insurance claims processed through the clinic?
- What AR report should Anne use to identify the claims that require follow-up? What should she look for on this report?
- Anne finds five claims that have not been paid in the past three months. What should she do to obtain payment?
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