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Question 1.1.(TCO D) During a recall, companies should (Points : 5)

not notify customers.
disguise recall notices.
not notify distributors.
assess the safety risk.

Question 2.2.(TCO F) Product architecture is (Points : 5)

a process by which a customer’s need is developed into a product design.
the strategic balance of the product portfolio for risk and speed.
outlined in the project innovation charter.
developed in the concept generation phase.

Question 3.3.(TCO I) Relationships between attributes and customer preferences are discovered in (Points : 5)

conjoint analysis.
cluster analysis.
perceptual maps.
gap analysis.

Question 4.4.(TCO C) Internal sources for problem-based concept generation does not include (Points : 5)

competitive products.
sales call reports.
inputs from marketing.
warranty files.

Question 5.5.(TCO E) The steps in the new product process are (Points : 5)

opportunity identification and selection, concept generation, concept/project evaluation, development, and launch.
development, evaluation, and launch.
strategy development, product development, product testing, and launch.
The steps vary based on the company and the product.

Question 6.6.(TCO B) The product innovation charter includes (Points : 5)

focus, goals-objectives, and guidelines.
mission statement, background, and product platform.
background, focus, and mission statements.
product platform, mission statement, and goals-objectives.

Question 7.7.(TCO H) Market testing for consumer packaged goods should not include (Points : 5)

speculative sales.
simulated test marketing.
minimarketing.
test marketing.

Question 8.8.(TCO G) The product that is made from organic materials is an example of _____ positioning. (Points : 5)

attribute
competitor
nonpareil
manufacture

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