Homework
Chapter 5:
1. Describe and discuss the importance of the duties of the Director of Sales in a full
service hotel.
2. Discuss why a one-stop contact is important for an association executive.
3. Discuss what is entailed in the job of a convention manager.
4. Discuss why communication is important between the sales department and other
department and what type of communications occur.
Chapter 6:
1. Describe some actions or activities that might be classified as sexual harassment. What
are the essential elements of a sexual harassment allegation?
2. List and discuss four state or federal laws that impact human resources in hotels today.
1. Describe some actions or activities that might be classified as sexual harassment. What
are the essential elements of a sexual harassment allegation?
2. List and discuss four state or federal laws that impact human resources in hotels today.
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