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Describe a conflict that you been involved with personally, professionally, or academically.

  1. Provide some details about when it happened, what happened, who was involved, and what feelings the situation triggered for you. What actions were taken and by whom?
  2. Describe two or three concepts from either the ARIA model or the Narrative Mediation process that might help explain what was fueling the conflict and how.
  3. As you reflect on this experience, how do the concepts help you better understand the situation? How might the application of ARIA or Narrative Mediation have affected the outcome?

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