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Answer the current issues in business that impact operations management including the following topics which refers to the ability of an organization to respond quickly to demands or opportunities.

Operations as one of the three main functional concerns of most organizations.

. The role and job of the operations manager as a planner and decision-maker.

Different ways of classifying (and understanding) production systems.

System design versus system operation.

Major characteristics of production systems.

. Contemporary issues in operations management.

. Operations as essentially managerial (planning, staffing, etc.)

. The historical evolution of production/operations management.

. Manufacturing operations versus service operations. The need to manage the supply chain.

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