Columbia Southern University
BCJ 3453, Court Security
Supervision
Question 1
When Captain Jones of Operations gives conflicting orders to Patrolman Smith of Administration, Captain Jones is violating which principle?
Span of control
Chain of command
Unity of command
Specialization
Question 2
Community policing can be defined as:
militaristic with clear cut rules and disciplinary systems.
allowing the community to police itself.
decentralized in structure and emphasizing officer initiative.
an abandonment of all traditional laws and procedures.
Question 3
Court Security Officer Hall is a twenty year veteran and has heard the new Chief is considering making some changes in how shifts are assigned to the personnel working in the county court house. His immediate supervisor notices Officer Hall seems a bit disgruntled about the changes. His supervisor should take on the role of __________ to help Officer Hall adjust to the new way of doing shift assignments.
agitator
gossiper
director
change agent
Question 4
Which theory is based on biology, stating that an organization is similar to a living organism?
Classical
Systems
Existential
Human relations
Question 5
Chain of command is used by organizations for supervisors to:
informs an officer how many people to whom he or she must directly report.
coordinate orders, communication, and information from top to bottom and visa versa.
coordinate the number of persons a superior officer can supervise.
ensure that the organization maintains its overall goals.
Question 6
Undoubtedly, the first organizations were:
English police agencies.
early automobile companies.
primitive hunting parties.
bands of robber barons.
Question 7
Even though higher ranking managers and first-line supervisors have POSDCORB responsibilities the main difference between the two positions is:
higher ranking managers are not responsible for operations personnel.
higher ranking managers have executive as well as supervisory responsibilities.
first-line supervisors are not accountable, but higher ranking managers are accountable.
higher ranking mangers do less work than first-line supervisors.
Question 8
Informal organizations:
exist side by side with the formal organization.
cannot exist under the formal structure of a law enforcement agency.
have no place in a court security organization.
never help the formal organization achieve its goals.
Question 9
Weber viewed a bureaucracy from a purely technical point of view, meaning he viewed it as:
capable of attaining the highest degree of efficiency and the most rational known means of carrying out control over human beings.
extremely slow and complicated with detailed encumbrances interfering with daily activities.
a highly esteemed organization that protected individual freedoms and provided the most indirect means of communication.
a type of administration that focused on adherence to rules and regulations regardless of the level of rank.
Question 10
Which of the following employee behaviors is NOT an assumption of a Theory X style management?
Enjoying work
Being self-centered
Being lazy
Avoiding responsibility
