1. Describe the three ‘attitude orientations’ of
organisational behaviour and give anexample for each. In your answer discuss
why it is helpful for managers to be awareof these orientations.
2. Describe the two approaches of perception and the
categories in each approach.Discuss why it is important for individuals to be
aware of these approaches and thebarriers to accurate perception that can
occur.
3. Compare
how early scientific management theorists and behavioural science theorists
might react to the increased use of teams in contemporary organisations.
4. Discuss
ways in which norms and conformity can affect group behaviour. In your answer
draw on the influence of Schwarz’s ‘values model’ on norms and conformity.
5. Explain
why it is important to understand the different communication styles when
communicating with people. In your answer discuss the barriers to communication
that managers need to be aware of when communicating with culturally diverse
teams.
6. You are a
manager who is trying to get support from your colleagues for a new idea.
Describe the three principles of communication as well as three influencing
tactics you might use.
7. Taking a
systems view of organisations, discuss the influence of systems, culture and
values on corporate social responsibility (CSR).
8. Secchi developed three theories of
corporate social responsibility (CSR). Describe the differences between the
three theories and give an example for each.
