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Developing a Code of
Conduct or Ethics Manual

MEMO – BUSINESS ETHICS
MANUALS & TRAINING

This memo is based on
a hypothetical situation that might happen in the workplace. The memo, however,
is written using real information. The research is an important part of this
memo.

Scenario:

Recently an employee
where you work was accused of unethical conduct on the job. The employee
insists that the company provides no guidelines regarding on the job behavior
because no published ethics manual or code of conduct exists. Without such
guidelines, the employee argues that a reprimand is inappropriate.

Your supervisor
requests that you use phone calls and/or email to quickly research whether
other businesses in your community have published ethics manuals or codes of
conduct that detail appropriate and inappropriate behavior while at work. The
supervisor is also interested in whether training regarding ethical behavior is
provided by other businesses, and whether other business managers believe that
providing written ethical guidelines and training is, or would be, a good idea.

Process:

1. Complete the
research using phone calls and/or email to several businesses.

2. Develop an
introduction describing your needs regarding this memo. Develop several
questions to complete the content. Develop a closing statement for the person
that provides information. Be prepared for rejection!

3. Write the memo as
to the supervisor. That actual research was performed needs to be made clear
with specifics and details. Multiple paragraphs will be needed.

4. Determine an
effective subject line.

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