BUS211
Unit 1 Discussion Latest 2017 February
Discuss your definition of quality. How do you perceive the
concept of quality in your workplace, school, or any other organization where
you are currently a member.
BUS211
Unit 2 Discussion Latest 2017 February
How are the Baldrige Principles evident in your workplace,
school or other organization? Which ones are most prominent? Are there any that
are missing?
BUS211
Unit 3 Discussion Latest 2017 February
What do you think the impact of leadership on quality is? From
your own experience can you describe a situation where leadership behavior had
a positive impact on quality? How about a negative impact?
BUS211
Unit 4 Discussion Latest 2017 February
Is your current organization managed by the stakeholder or
stockholder approach? Is this appropriate? Would you make changes? Why or why
not?
BUS211
Unit 5 Discussion Latest 2017 February
Discuss your experience with measurements in
your organization or business? Do you find some to be more or less useful than
others? Do you know what the measurements are really used for? Do you wonder if
any are actually useless?
Give some examples and discuss this with the
rest of the class.
BUS211
Unit 6 Discussion 1 & 2 Latest 2017 February
dq 1
Do you feel your current organization values its employees? Why
or why not? Does it really matter? Discuss these ideas in the context of the
baldrige Principles and Core Values.
dq 2
Are you part of a learning organization? After reviewing the
materials, have any of your ideas about learning changed?
BUS211
Unit 7 Discussion 1 & 2 Latest 2017 February
dq 1
Is there a focus on continuous improvement at your workplace (or another
organization you may wish to discuss)? What makes you think this does or does
not exist?
dq 2
Does your organization act in a socially responsible manner? What evidence do
you have that it does or does not?
BUS211
Unit 8 Discussion Latest 2017 February
Pick the one thing that’s made the greatest impression on you in
the course and discuss this with the group. It could be something you learned
or something you already knew but had a new twist or just something that
surprised you.
BUS211
Unit 2 Assignment 1 Latest 2017 February
Watch the video on W. Edwards Deming’s 14
Points. In a brief essay, compare and contrast the Baldrige Principles with
Deming’s 14 points.
BUS211
Unit 4 Assignment 2 Latest 2017 February
In a short essay (not to exceed two pages)
explain how you see the treatment of internal and external customers. Is one
more important than the other? How does this affect “quality” in the
organization?
Please remember that in case of the need to
use citations, academic form, etc. the proper format will be APA, Sixth
edtiton.
BUS211 unit
8 Final Assignment: Reflective Paper
Final Assignment: Reflective Paper
As we have stated, self assessment
is a critical component of the Baldrige process. Accordingly, this assignment
will require you to engage in a reflective process and allow you to develop and
articulate your own thoughts on the concept of “quality”, the
Baldrige principles, organizational issues, personal and organzational learning
and other important features discussed in the course.
Your paper should cover the issues
above, address your learning experience in the course and identify areas of
your greatest (or least if necessary) development or understanding. A well
developed paper will make reference to the Baldrige principles in a coherent
and thoughtful way, introduce new thinking if appropriate and show an
understanding of the course materials and their application in any
organizational or personal environment.
As always, length does not
matter;quality does. Show a depth of thought and consideration worthy of a
course in quality systems. Write clearly and in a gramatically correct manner.
Remember, clarity of presentation goes a long way in enhancing the credibility
of the presentation.
Please consider this paper as an
exercise in academic writing. Make every effort to conform to the standards of
the Publication Manual of the American Psychological Association, 5thor 6th
Edition.
The assignment is due at the end of
the course and is worth 200 points. Any assignment received after midnight
Sunday is considered late
