Graded Homework

a. identifying weaknesses to determine coaching needs
b. measuring performance for the purpose of making pay decisions c. identifying the organization’s training needs
d. communicating feedback to the employee

True
False

a. planning, delivery, evaluation, validation
b. strategize, plan, organize, deliver

c. analysis, development, implementation, control

d. assessment, design, delivery, evaluation

a. determine training costs
b. identify potential savings results

c. conduct costs and savings benefit comparisons

d. benchmark the results against that in other organizations

a. employees are more receptive to criticism from their immediate supervisors
b. they have regular day-to-day opportunities for informal appraisals

c. the immediate supervisor is the person most qualified to evaluate the employee’s performance realistically and fairly

d. supervisors are more aware of their subordinates’ desires and goals

a. Employees need to have a clear understanding of how they stand in the eyes of the organization.
b. Managers often resist the appraisal process.

c. The sole purpose of the appraisal interview is to tell the employee, “Here is how you rate and why.”

d. Employees may see the appraisal process as a threat.

a. timeliness of output
b. effort expended

c. quality of output

d. presence at work

a. there is positive reinforcement for applying the skills on the job
b. employees must maintain their use of the learned material over time

c. trainees must be able to recall the training as needed

d. trainers must be able to transfer that knowledge to new employees

a. performance appraisal
b. security screening

c. outplacement center

d. assessment center

True
False