Graded Homework

Points available: 100
Not yet graded. Week 4: Reflection Paper
Purpose
To assess your ability to analyze a real-world management decision making case. Overview
For this writing assignment you will analyze the case of Sears, Roebuck, and Co.: The Auto Center Scandal in your text
book. Additionally, you will integrate the key components of Trevino & Nelson’s 8 step model for decision making in
your work. Action Items
1. Review the assigned readings from the text and the case Sears, Roebuck, and Co.: The Auto Center Scandal
(Trevino & Nelson’s, 2014, p. 281-284).
2. Prepare a 3-5 page paper titled, A Manager’s Ethical Dilemma.
3. Analyze the case Sears, Roebuck, and Co.: The Auto Center Scandal. Review and incorporate the Ethical
Decision Making Steps summarized from Trevino and Nelson’s eight step model to ethical decision making (p.
51-58) when addressing each of the following questions and statements in your paper:
Your analysis of the case (using the template as a guide). Note: In your analysis it is critical to include
the management issues involved in the case.
Describe the factors that contributed to the alleged unethical conduct on the part of the service advisors
and mechanics.
Which ethical approach (consequentialist, deontological, or virtue perspective) do you think was taken
by Sears and why?
Based on your analysis, do you think Sears’ response to the allegations and the changes it made were
adequate? Why or why not?
Support your reasoning with a minimum of 3-4 references from the readings and other relevant sources.
4. Compose your paper in Microsoft Word. Include your name, the assignment name and number, the course and
section number, and the date on your title page. Follow APA guidelines for formatting and citations.
Note: Your paper must meet the minimum requirements as outlined in the section of Weekly Written
Assignments of the Assignment Guidelinesand the grading criteria of this assignment.
5. Submit your paper to Turnitin.com.
Note: Turnitin.com is used by Franklin University to assist students in detecting plagiarism. Turnitin generates a
report within minutes. Your results will not be e-mailed to you; you must login to review your results. Submission Instructions
Upload your paper using the Submit tool.
Face-to-Face Students: Bring one copy of the assignment to class for in-class discussions. Grading Criteria
page 1 of 2 – 04/19/2017 Content and focus: Response addressed the question(s) posed in a logical, cohesive manner, and clearly
incorporated the ethical decision making steps: 0 – 35 points
Analysis and critical thinking: Writing illustrates higher order critical thinking, analysis, synthesis, and/or
evaluation: 0 – 35 points
Writing style, grammar, sentence structure: Sentences are consistently clear, concise, well written; grammar and
punctuation are correct: 0 – 15 points
APA and research: Correct use of APA style in body of paper and appropriately references the text and/or other
research sources: 0 – 15 points Time Estimation
Estimated time for completion: 4.0 hour(s) Attachment:
AssignmentGuidlines.doc;EthicalTemplate.doc; page 2 of 2