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Question 1.1.Bradley works 4 ten-hour days rather than the traditional 5 eight-hour days. What type of alternate schedule option has Bradley been using? (Points : 1)

Flexible schedule
Telecommuting
Flex time
Job sharing

Question 2.2.Truman Electrics has decided to implement a bonus to all employees on the basis of the level of shrinkage in their inventory. How is Truman trying to reduce theft? (Points : 1)

Implementing checks and balances
Hire smarter
Getting help from employees
Being proactive

Question 3.3.Adam is a manager at Family Fun Recreation, and he wants to implement a new communication strategy within the organization that communicates key information and issues in a two-way format. Which of Clampitt’s communication strategies would you suggest? (Points : 1)

Identify and Reply
Tell and Sell
Spray and Pray
Underscore and Explore

Question 4.4.Ryan and Bryce together do the equivalent of one full-time job. What is this arrangement called? (Points : 1)

Flexible schedule
Telecommuting
Job rotation
Job sharing

Question 5.5.Troy forgot to take his eyeglasses to work on Monday, and as a result, he could not read the figures that were being presented at a budget meeting that afternoon. This is an example of (Points : 1)

negative feedback.
psychosocial problems.
noise.
encoder problems.

Question 6.6.Travis wants to assess whether the new product training he just launched was successful. How can he do that? (Points : 1)

He can ask if the participants feel like they were adequately trained.
He can “secret shop” the trained employees and see if they know their stuff.
He can take customer surveys.
Travis can do all of the above.

Question 7.7.Which is not a source of diversity that can impact communication? (Points : 1)

Interpersonal space
Time
Food
Religion

Question 8.8.Becky is spreading rumors about a coworker with a malicious intent. What level of the HARM model does this behavior fall into? (Points : 1)

Harassment
Aggression
Rage
Mayhem

Question 9.9.Brendan is starting a conversation with a coworker. During which part of this communication are Brendan’s personal thoughts translated into words? (Points : 1)

Encoding
Decoding
Perception
Selecting a medium

Question 10.10.Bryce is using progressive discipline for one of his employees who is having a hard time getting to work on time. Which of the following is not included in the progressive discipline process that Bryce is working through? (Points : 1)

Reprimanding
Counseling
Written warning
Termination

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