1. As a manager, would you rather work with highly diversified teams or with more homogeneous teams? Why? Which types would be best for which types of situations?
2. Think about a group in which you have been involved at work, school, or perhaps while playing a sport. What were the structural characteristics of the groups? What were some of its norms? Would you characterize it as a group or as a team? Why?
3. As a manager, if your workgroup is demonstrating considerable intragroup conflict, what would you do?
4. Which type of team – self-managing, cross-functional, global, or virtual – do you think is the most difficult to manage, and why?
5. How would you characterize your own level of group competency? What do you think are the most important KSAs relevant to groups and teams that you should master next?
